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Frequently Asked Questions

If you have questions, we have answers! Any question not answered here, please feel free to email us at info@theteatotalercompany.com.

1. Where are your teas and tisanes sourced from?

All teas and tisanes are sourced from Africa. Currently, our products come from: Kenya, Ghana, Ethiopia, Egypt, South Africa, and Morocco.

2. Do you use organic products?

Yes, all of the products that we use are USDA cetified organic.

3. Do you only sell loose teas and tisanes?

Yes, we only sell loose teas and tisanes.

4. When will tea accessories become available?

Our first tea accessory will be available in June 2020.

5. What is The Teatotaler Club?

The Teatotaler Club is an annual membership opportunity that includes: an exclusive online meeting space, online parties and events, webinars, monthly sample teas, special discounts, and more! 

6. Do your products offer health benefits?

As we are not medical professionals, we cannot advise anyone of health or medical benefits. And, with any product, please check with your physician before consuming our products, especially if you are on any medication.

7. Where do you ship?

At present, we ship within the United States, Canada, and the United Kingdom. We are working on expanding where we ship to. Please see our Shipping Information page for more information.

 

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